I'd love to welcome you to L.A. Styling.
Terms & Conditions
Consultations
All appointments begin with a professional consultation to discuss your hair goals, lifestyle and the services you’d like to receive. This allows me to recommend the most suitable treatment for your hair and ensure the best possible results.
If your appointment includes a colour or other technical service, a skin (patch) test must be carried out at least 48 hours before your appointment. Unfortunately, colour services cannot be carried out without a valid patch test where required.
Client records are completed during your consultation and all personal information is treated in the strictest confidence.
For health and safety reasons, if an infection or infestation of the hair or scalp is identified, your appointment may need to be postponed until appropriate medical advice or treatment has been sought.
Clients under the age of 16 must have parental or guardian consent before receiving technical colour services.
Client Responsibilities
Please inform me during your consultation of any allergies, medical conditions or medication that may affect your appointment. This information is essential to ensure your safety and achieve the best possible results.
If you choose to supply your own products, L.A. Styling cannot accept responsibility for the performance or outcome of those products.
While every care is taken to minimise the risk of allergic reactions, clients acknowledge that reactions can occur despite appropriate testing. By proceeding with a service, you accept responsibility for any unforeseen allergic reactions.
Travel
For appointments requiring travel, the first 10 miles are included.
Additional mileage is charged at 45p per mile thereafter.
Any parking, congestion charges, tolls or public transport costs incurred will be added to the final balance.
Payment
Payment for salon appointments is due on the day of your appointment and can be made by cash, bank transfer or debit/credit card.
A non-refundable deposit may be required to secure certain appointments or for new clients. Any deposit amount will be discussed at the time of booking.
Deposits must be paid within the agreed timescale. Failure to do so may result in your appointment being cancelled.
Appointments can be rescheduled with at least 48 hours’ notice, and any deposit paid will be transferred to your new appointment. Deposits are non-refundable for cancellations made with less than 48 hours’ notice.
Loyalty Cards
Discount loyalty cards are valid only for the named cardholder and cannot be transferred to another person.
Cards must be presented at the time of payment. Expired cards cannot be accepted, and discounts cannot be applied retrospectively.
Clip-In Hair Extension Hire
Clip-in hair extensions are available to hire to add length, volume or fullness to your hairstyle.
A consultation will determine the most suitable colour, length and hire cost. All extensions supplied are premium ClipHair 100% Remy Human Hair.
Hire fees vary depending on the extension selected. Extensions must be returned in the same condition as received. Once returned and inspected, any refundable balance (less the agreed hire charge) will be processed.
Failure to return the extensions within the agreed hire period may result in the deposit being retained.
Cancellations & No-Shows
If you need to cancel or rearrange your appointment, please provide at least 48 hours’ notice wherever possible.
Appointments cancelled with less than 48 hours’ notice, or where clients fail to attend without notice, may be charged up to 100% of the booked service, particularly where the appointment cannot be filled.
Cancellation charges are applied at the discretion of L.A. Styling.
Should I need to cancel your appointment due to illness or exceptional circumstances, every effort will be made to rearrange your appointment as soon as possible.
Photography
With your permission, I may take photographs of your hair before or after your appointment for use on my website, social media or promotional material.
If you would prefer not to have photographs taken, simply let me know before your appointment.
Insurance & Liability
L.A. Styling holds full Public Liability Insurance.
Whilst every care is taken during your appointment, L.A. Styling cannot accept responsibility for reactions or results arising from undisclosed medical conditions, allergies or the use of products supplied by the client.
Acceptance
By booking an appointment with L.A. Styling, you confirm that you have read and agree to these Terms & Conditions.
Whether you're looking for a precision cut, a colour refresh or a nourishing treatment